Ads RecoverySpecialists
Specialists In Google Ads Account Recovery

Google Ads
Suspended?
We'll Get It Back*

We investigate the real cause, fix every issue and prepare a professional appeal that gives you the best chance of reinstatement.

Book a Free Discovery Call

Average response time: under 1 hour

How It Works
4.9312 reviews
1,000+Accounts Recovered
3-7 DaysAverage Investigation
20+Countries Served
4.9/5Google Rating
Reviews

Over 1,000 Businesses Have Trusted Us to Get Their Google Ads Accounts Back

Real businesses. Real recoveries. Real results. Read what our clients have to say.

J

James Thornton

8 reviews · 2 photos

2 weeks ago

Ads Recovery Specialists got our Google Ads account unsuspended in just 4 days. They knew exactly what to do and communicated every step of the way. Outstanding service!

S

Sarah Lowe

23 reviews

1 month ago

Professional team with real expertise. They helped us navigate the appeal process and got our account back online after weeks of frustration. Highly recommended for any agency.

D

Daniel Rowe

5 reviews · 1 photo

3 months ago

Other companies wanted to submit an appeal immediately. Instead, they investigated the account and found the actual cause of the suspension. That made all the difference.

P

Priya Raman

11 reviews

3 weeks ago

Honestly I'd given up. Two appeals rejected, no explanation, nothing. They found a page on our site we'd forgotten about that was causing the misrepresentation flag. Account back in 6 days.

M

Mark Ellison

3 reviews

1 month ago

Not cheap but worth every penny when your leads dry up overnight. Clear pricing, no messing about. Would use again (hopefully won't need to).

C

Chloe Bennett

16 reviews · 4 photos

2 months ago

We're an agency and had two client accounts go down in the same week. They handled both. Kept us updated so we could keep the clients calm, which honestly was half the value.

T

Tomasz Nowak

7 reviews

2 months ago

Took a bit longer than I expected (about 3 weeks total) but they were upfront that circumventing systems cases can drag. Got there in the end and explained exactly what had triggered it.

R

Rebecca Hughes

2 reviews

5 weeks ago

Spoke to a real person within the hour. That alone was a relief after days of Google's automated replies. The report they sent afterwards was genuinely useful for our web team.

A

Adeel Khan

9 reviews

3 months ago

Suspended for suspicious payments after changing our billing country. Sorted in under a week. They knew the exact documents Google wanted, which saved us a lot of guessing.

L

Laura Pemberton

4 reviews

3 months ago

Our site had been compromised and we didn't even know. They spotted the injected scripts, told us what to remove, then appealed. Fixed a security problem and got our ads back.

G

Greg Marsden

1 review

4 months ago

Straight talking. They told me my landing page claims were the problem and that I'd need to change them before they'd appeal. Didn't want to hear it but they were right.

I

Ingrid Larsen

12 reviews

4 months ago

Working across time zones was no issue. Emails answered same day every time. Account reinstated after 9 days.

O

Owen Griffiths

6 reviews · 1 photo

5 months ago

Ran a plumbing business, lost the account, lost half my enquiries. These guys got it back and also told me why my second account was risky. Sound advice.

N

Nadia Ferreira

18 reviews

5 months ago

The investigation stage is where the value is. Anyone can write an appeal. Knowing what to say and what to fix first is the difference.

B

Ben Whitaker

3 reviews

6 months ago

Fair. Didn't oversell. They said upfront there was no guarantee but they'd give it the best shot. Reinstated on the second appeal they submitted.

S

Sofia Marchetti

8 reviews

6 months ago

SaaS company, identity verification suspension. The paperwork requirements were confusing and they walked us through all of it. Painless in the end.

C

Callum Reid

5 reviews

7 months ago

Been burned before by a 'guaranteed reinstatement' outfit that took my money and vanished. Completely different experience here. Actual updates, actual work.

H

Hannah Dwyer

10 reviews · 2 photos

7 months ago

Only reason it's not longer feedback is there isn't much to say. Paid, they investigated, they fixed things, account came back. Exactly as described.

V

Victor Osei

2 reviews

8 months ago

We'd been suspended for multiple account abuse from an old MCC nobody at the company remembered setting up. They untangled it. Very thorough.

E

Ellie Marshall

14 reviews

8 months ago

Good communication, though I did have to chase once during the middle of the process. Result was what mattered and we're spending again.

R

Ryan Doherty

7 reviews

9 months ago

Ecommerce store, counterfeit goods flag on genuine stock. They helped us gather supplier documentation and put together the evidence pack. Back trading in 11 days.

M

Mei Chen

6 reviews

10 months ago

Clear scope, fixed fee, no surprise invoices at the end. As a finance person I appreciated that more than the marketing team did.

S

Stuart Baird

4 reviews

11 months ago

Recommended them to two other business owners since. Both got sorted too. That's about the highest praise I can give.

How It Works

Get Your Google Ads Account Back
In 4 Simple Steps.

We follow a proven 4-step process to identify the root cause, fix issues and get your account reinstated.

  1. 1

    In-Depth Investigation

    We thoroughly audit your Google Ads account, website, and linked assets to find the exact reason for the suspension.

  2. 2

    Fix & Resolve Issues

    We fix policy violations, website issues, and compliance problems to ensure everything meets Google's requirements.

  3. 3

    Craft A Powerful Appeal

    We create a tailored, professional appeal that clearly explains the situation and demonstrates your compliance.

  4. 4

    Submit & Get Reinstated

    We submit the appeal, communicate with Google on your behalf, and work until your account is successfully reinstated.

Suspension Types

We Handle All Types
of Google Ads Suspensions

Google can suspend accounts for many reasons. We have the expertise to fix them all.

Circumventing SystemsMost CommonOccurs when Google believes you're evading their policies or creating multiple accounts.

What it means

Google believes your account, website or advertising practices are attempting to bypass or evade its advertising policies.

Common causes

  • Landing page compliance issues
  • Misleading or inconsistent website content
  • Multiple or related Google Ads accounts
  • Policy violations across your website

How we help

We investigate the root cause, identify every compliance issue, implement the required changes and prepare a tailored appeal to maximise your chances of reinstatement.

Book a Free Discovery Call
MisrepresentationYour ads, website or business may have violated Google Ads advertising policies.

What it means

Google believes your business, products or website don't provide the transparency or trust required to advertise.

Common causes

  • Misleading claims
  • Missing business information
  • Incomplete contact details
  • Missing policies or disclosures

How we help

We review your website, identify trust and compliance issues, recommend the necessary improvements and build an evidence-backed appeal.

Book a Free Discovery Call
Unacceptable Business PracticesIssues related to misrepresentation, false claims or prohibited business models.

What it means

Google has identified practices that don't meet its standards for protecting users.

Common causes

  • Lack of transparency
  • Poor consumer information
  • Missing terms or policies
  • Unsupported business claims

How we help

We carry out a full compliance review, recommend the required changes and prepare a comprehensive appeal addressing Google's concerns.

Book a Free Discovery Call
Suspicious PaymentsProblems with payment methods, billing or account verification.

What it means

Google has detected unusual billing activity or payment behaviour that requires investigation.

Common causes

  • Failed payment verification
  • Unusual payment activity
  • Billing profile inconsistencies
  • Payment method concerns

How we help

We investigate the issue, review your billing setup, identify potential causes and guide you through the appropriate recovery process before submitting your appeal.

Book a Free Discovery Call
Identity VerificationGoogle has been unable to verify your identity or business details.

What it means

Google has been unable to verify your identity or business.

Common causes

  • Advertiser verification failed
  • Incorrect documentation
  • Incomplete business details
  • Verification deadlines missed

How we help

We help identify what Google requires, review your documentation and ensure everything is correctly prepared before resubmission.

Book a Free Discovery Call
Compromised SiteGoogle believes your website has been compromised or may put users at risk.

What it means

Google believes your website has been compromised or may put users at risk.

Common causes

  • Malware infections
  • Hacked website
  • Security vulnerabilities
  • Unsafe redirects

How we help

We identify the source of the problem, recommend the necessary security fixes and ensure your website meets Google's safety requirements before appealing.

Book a Free Discovery Call
Malicious SoftwareHarmful software, scripts or downloads detected on your website.

What it means

Google has detected harmful software or scripts on your website.

Common causes

  • Malware
  • Harmful downloads
  • Suspicious JavaScript
  • Unsafe third-party plugins

How we help

We investigate the security issues, recommend the required fixes and prepare your account for a compliant appeal.

Book a Free Discovery Call
Counterfeit GoodsAds or landing pages promote counterfeit or unauthorised products.

What it means

Google believes your ads or website promote counterfeit or unauthorised products.

Common causes

  • Trademark violations
  • Counterfeit product listings
  • Unauthorised branding
  • Product authenticity concerns

How we help

We review your products and advertising, identify policy issues and help prepare the strongest possible case for reinstatement.

Book a Free Discovery Call
Multiple Account AbuseMultiple Google Ads accounts have been used in a way that violates Google's policies.

What it means

Google believes multiple Google Ads accounts have been used in a way that violates its policies.

Common causes

  • Duplicate advertiser accounts
  • Linked suspended accounts
  • Policy circumvention
  • Shared account activity

How we help

We investigate the account history, identify the underlying cause and prepare a tailored recovery strategy supported by a detailed appeal.

Book a Free Discovery Call
Unauthorised Account ActivitySuspicious activity was detected and your account was suspended to protect it.

What it means

Google detected suspicious activity and suspended your account to protect it.

Common causes

  • Suspicious logins
  • Account compromise
  • Unusual account activity
  • Security concerns

How we help

We investigate what triggered the suspension, help secure your account and prepare the appropriate appeal where required.

Book a Free Discovery Call
Who We Help

We Help Businesses
Across Every Industry

From small businesses to global brands, we recover Google Ads accounts of all types and sizes.

E-commerce

Shopify, WooCommerce and custom e-commerce businesses.

Usually suspended for misrepresentation, missing returns or contact details, or payment trust flags. We fix the store and rebuild the appeal.

Recovered

Lead Generation

Agencies, consultants and service providers running lead gen ads.

Landing page transparency, claims and form disclosures are the usual triggers. We make the funnel policy-safe before appealing.

Recovered

Digital Marketing Agencies

Agencies managing client ad accounts suspended by Google.

We work white-label across multiple client accounts and MCCs, and keep you updated at every stage of the recovery.

Recovered

SaaS & Tech Companies

Software, apps and SaaS businesses with Google Ads accounts.

Free trials, billing clarity and download flows often trigger malicious software or unclear billing suspensions. We resolve both.

Recovered

Education & Coaching

Online courses, coaching programs and training businesses.

Income claims, testimonials and guarantees are heavily scrutinised. We rewrite the risky elements and evidence your legitimacy.

Recovered

Healthcare & Wellness

Clinics, practitioners, supplements and wellness brands.

Restricted claims, certification and product eligibility are the usual issues. We align your site with healthcare ad policy.

Recovered

Home Services & Trades

Builders, plumbers, electricians and other local service businesses.

Identity and business verification failures are common here. We get your documentation right first time.

Recovered

And Many More

If you run ads and got suspended, we can help you get back.

Whatever your sector, the process is the same: investigate the root cause, fix it properly, then appeal with evidence.

Recovered
Your Recovery Report

Data-Driven. Detailed.
Built For Your Case.

You'll receive a comprehensive Recovery Report before we submit your appeal, so you know exactly what we're doing and why it gives you the best chance of success.

RECOVERY REPORT

Example Report Preview

Prepared for

Your Business

22 May 2026

Executive Summary

We've analysed your account and website in detail to identify the root cause of the suspension and the steps needed to get reinstated.

14

Issues Found

Require Fixing

7

Policy Areas

Affected

3 - 7 Days

Estimated

Resolution

High

Success

Potential

Top Issues Identified

  • Misrepresentation in advertising claims (Before/After images)
  • Lack of clear business information on website
  • Unverified trust signals and accreditation
  • Limited refund and cancellation policy
  • Insufficient contact information

14

Total Issues

  • High Priority (6)
  • Medium Priority (5)
  • Low Priority (3)

We create a custom strategy to fix these issues and present the strongest possible case to Google.

Recovery Dashboard

Full Visibility.
Every Step of the Way.

Our custom recovery dashboard keeps you informed at every stage of the process. No guesswork. No chasing updates. Just complete transparency.

Recovery Dashboard

Updated: Today, 10:30 AM

Current Status

In Progress

Appeal submitted - under review by Google

Estimated Resolution

3 - 7 Days

We'll keep you updated

Recovery Progress

InvestigationCompleted
Issues IdentifiedCompleted
Website & Policy FixesCompleted
Appeal SubmittedIn Progress
Google ReviewPending
Account ReinstatedPending

What's Happening Now

Your appeal has been submitted

Our team is communicating with Google and monitoring your case closely.

JCYour Recovery SpecialistJames Carter

Recent Updates

  • Appeal submitted to GoogleToday, 9:15 AM
  • Website fixes implementedYesterday, 4:20 PM
  • Policy issues identifiedMay 18, 3:10 PM

View all updates →

Common Mistakes

The Biggest Mistakes
That Delay Recovery.

Most account suspensions aren't permanent. But these common mistakes can make them look that way.

Submitting the same appeal again and again

Repeated appeals without fixing the issues almost always get rejected.

Not fixing website or landing page issues

Policy violations on your site are a leading cause of suspension.

Creating a new account

Google can detect it and it can result in all your accounts being permanently banned.

Providing incomplete or unclear information

Vague explanations and missing details reduce your chances of success.

Using generic or AI-written appeals

Google can spot templated responses. They want specific, honest answers.

Ignoring the root cause

If the underlying issue isn't addressed, your account will likely be suspended again.

Why Choose Us

Why Businesses
Choose Us.

We combine deep Google Ads policy expertise with a methodical recovery process that puts your account first.

Investigation Before Appeal

Most providers start by writing an appeal. We start by identifying the real reason your account was suspended.

Detailed Recovery Report

Every recovery includes a comprehensive findings report outlining the issues we've identified and exactly how we'll resolve them.

Root Cause, Not Symptoms

We don't treat Google's suspension message as the answer. We investigate the underlying issues that caused it.

End-to-End Recovery

From investigation and compliance reviews through to appeal preparation and submission, we manage the entire recovery process.

No Templates

Every investigation, recovery strategy and appeal is tailored specifically to your business and suspension.

Trusted Worldwide

Trusted by agencies and businesses across 20+ countries to recover suspended Google Ads accounts.

Website & Compliance Review

We review your website, landing pages and account against Google's advertising policies before any appeal is submitted.

Clear, Honest Advice

If we don't believe your account is ready for an appeal, we'll tell you why, and what needs to change first.

The Smarter Approach

Why Not Just Submit Another Appeal?

Because an appeal doesn't fix the reason your account was suspended.

Every day, businesses submit appeals hoping their Google Ads account will be reinstated. But in many cases, the appeal isn't the problem - the underlying issues are.

If the real cause of your suspension hasn't been identified and resolved, submitting another appeal is unlikely to address Google's concerns.

That's why every recovery begins with a comprehensive investigation. We identify the root cause, review your website and Google Ads account for compliance issues, recommend any necessary changes and only then prepare a tailored appeal based on our findings.

Book a Free Discovery Call
Fixed-Fee Recovery

One Fixed Price. No Hidden Costs.

A complete Google Ads recovery service for a single fixed fee. No hourly rates. No unexpected charges.

Recovery Report

Understand exactly why your account was suspended and what needs to be fixed.

£479GBP

One-off fee. Full diagnosis, delivered to you.

Book a Free Discovery Call

Based on 109 reviews

No obligation • Fixed fee • Completely confidential

Recommended

Complete Recovery

We investigate, fix the issues and manage your recovery from start to finish.

£999GBP

One fixed fee, start to finish. Nothing else to pay.

Book a Free Discovery Call

Based on 345 reviews

No obligation • Fixed fee • Completely confidential

Frequently Asked Questions

Got Questions? We've Got Answers.

Everything you need to know about our Google Ads recovery service.

* Important Disclaimer

* No reinstatement can be guaranteed. Ads Recovery is an independent consultancy and is not affiliated with, endorsed by or connected to Google LLC; all Google trademarks belong to Google LLC. We have no special access or influence over Google's review teams and submit appeals through Google's standard public channels. Reinstatement is decided solely by Google. Our fees cover the professional work carried out on your case, not a specific outcome. Timeframes, success figures and testimonials reflect past cases and are estimates only, not a prediction of future results. Nothing here is legal advice, and you remain responsible for your website, adverts and ongoing Google Ads policy compliance. By enquiring you agree work is carried out on a best-endeavours basis.

Book a Free Discovery Call